About
Hayespitality. Where Sales Come to Stay. After 20+ years in sales, marketing & account management, I am thrilled to consult with several companies to grow their client base. I’m an entrepreneur at heart and have honed my skills primarily in hospitality and marketing organizations. I’ve learned the most by working for disruptive SaaS companies in the hospitality industry. I have relationships with hoteliers, business owners, and project stakeholders. I’ve worked with many startups as well as Hilton, Starwood, Boston Harbor Hotel, and several independent hotels.
At Hayespitality, our job is to spark sales and delight guests. Working directly with the hospitality industry, we make critical technology decisions easier, core processes seamless, and communications a breeze – so the only thing your guests feel is good.
As sales and marketing roles continue to evolve at an astonishing rate, we help clients succeed by identifying and leveraging the right tools at the right time to generate leads, metrics and content – all designed to drive growth and help every guest feel right at home.
Testimonials
Why is selling into hotels so complex? - Cory Falter, 2023
“When COVID-19 started to impact our lives in 2020, our company Phat Scooters like so many had to Pivot and re-evaluate our sales and marketing strategy. PHAT looked to Jessica to discuss how her organization could assist our efforts on how best to deploy to the hospitality, golf, and restaurant industries. Jess became an integral part of our new strategy with many of her ideas and programs that are still in place today. Her efforts helped us expand into new markets on the east coast” Erik Dorr, Phat Scooters 2021
“She can get a meeting with anyone.” Jennifer, Intelity, 2017
“Everyone loves you and you are a joy to be around…You were a bolt of energy into our business in an area in which we were starting to drown, and have reinvigorated it in exactly the way we wanted you to…Just being on top of things, intelligent in talking about solutions, as well as funny and easy to talk to…” Duncan at Raka 2016
“I wish Jess Hayes came in pill form” Anne Sudduth, Seacoast Women's Giving Circle 2010
"Jess has a piquant personality that makes her a joy to work with, or for. She has a bridled obsession with being “current” –knowledgeable about the latest trends and issues –as it relates to the project for which she is responsible. Combined with keen abilities to prioritize, schedule and take initiative she achieves success whether she leads or is a part of a team." Shannon, wunderkind (now Raka) 2002
“Jessica was a pleasure to work with! I have been in web development for more than 10 years and I can honestly say that Jess was the most capable Director of Client Services that I have worked with to date!”Michaleen, wunderkind (now Raka) 2001
“There are few employees that I have had the chance to work with that have the natural leadership abilities as Jessica Hayes. Her positive attitude and ability to make any customer feel comfortable no matter the situation are traits that just can't be trained. Her exceptional customer service skills alone helped drive new unanticipated revenues” Erik, Newmarket 1999
“Jess was a trustworthy, dedicated, organized, employee, who required little supervision. She was frequently asked to lead projects and was requested continually by our customers. She manages conflict well and her warm and friendly personality helps to calm the customer”. Chantay, Newmarket 1997