Last week in Boston, the CEO of ModeGreen spoke to us about “Simplifying Hotel Technology to Maximize Operations & Guest Experience”. It was an engaging presentation and our hotelier guests asked a lot of questions about elevating the guest experience and what is working in the New York market that they can bring to Boston.
I’ve worked with Bill a lot so I was familiar with all the technology silos that he helps connect. The biggest takeaway, however, that I got from his presentation is that LIGHTING is actually a game-changing piece of technology for hoteliers. AND, with Wellness being the #1 trend in hospitality conversations, Lighting can actually contribute to our well-being.
Between detecting our circadian rhythms, changing colors, mirroring indoor light to reflect what is happening outside, etc, there is so much that can be done in a guest room or public space to elevate the guest experience. Through integrations with shades and temperature control, people can experientially wind up and wind down. I experienced this at the Encore in Las Vegas myself this week.
Bill also informed us that while a lot of this technology is expensive, ultimately, costs can be reduced and operational efficiencies increased when connecting the right solutions. This is regardless of a Hotel’s Star Rating.
While many of you may not geek out on this the way that I do, it was cool to see how engaged the audience was (even those who aren’t planning a renovation or involved in a new build). In the context of hospitality and technology, global issues like climate change, health and wellness, and safety in the workplace were also discussed. Hospitality Tech is far from simple but I really like engaging with people who are working to make it more accessible for everyone.
If you want to learn more or have any questions, please reach out to me at jess@hayespitlity.com.